Sri Lanka’s leading integrated financial services provider, HNB FINANCE PLC, has entered into a partnership with HNB General Insurance Ltd (HNBGI), making it remarkably simpler and quicker for HNB FINANCE customers to receive the general insurance policies needed for many of the offerings from the company.
A Memorandum of Understanding (MoU) signed recently by the two companies builds up their ties, and also allows HNB FINACE customers not only to receive fire and motor policies but every other general insurance policies provided by HNBGI without even having to leave the site of HNB FINANCE. This partnership makes certain that the procedure of receiving the necessary insurance policies will be both more convenient and quicker, additionally increasing the general customer encounter.
HNB FINANCE PLC Managing Director and CEO Chaminda Prabhath noted saying, “We at HNB FINANCE always introduce and validate initiatives that without a doubt boost our customer experience, particularly through partnerships with respected organizations like HNB General Insurance. Exclusive to this kind of partnership is the consistent improvement of synergies and strengths that we profit from, by being a part of one of Sri Lank’s biggest financial services conglomerates: The HNB Group.”
HNB General Insurance CEO Sithumina Jayasundara further added, “We are indeed honoured to be a partner in this endeavour, and have no doubt that in the joining of forces by way of this MoU an increased and superlative proposition could be offered to all customers of HNB Finance. At the core of our strategy at HNBGI is customer-centricity, which is supplied by way of a superior product offering and also augmented service delivery. To this end, the Company on an ongoing basis continues to imbue new technologies that allow for multichannel customer interaction whilst also investing in developing our people. The company also has a strong claims management procedure by which the payment of claims is made quickly providing great convenience to the customer. In fact, the Global Banking and Finance Review identified HNBGI as the Best Insurance Company Claims Management Team – Sri Lanka in 2022. For that reason, I’m certain that this MoU will be the beginning of many great things to come.”
